These terms apply to the Google Play closed testing service provided by TestersHub ("we", "us"), a business operated by Gaurav Prasad from Mumbai, India, to its clients ("you"). By paying an invoice, you agree to these terms.
1. The service
We provide real people with their own Android phones to take part in your app's closed test on Google Play for 14 days: 12 or 15 testers, depending on your plan. Testers use your app every day, report what they find, and we give you a feedback report and draft answers for Google's production access questions.
2. Prices and payment
- 12 testers cost ₹800 per app, and 15 testers cost ₹1,200 per app, for one 14-day closed test. Clients outside India are invoiced the equivalent in US dollars.
- Payment is due in advance, before testers opt in.
- Google alone decides whether to grant production access. We provide genuine testing; we do not and cannot guarantee approval.
3. Delivery
All services are delivered digitally: testers join through Google Play, and reports are shared by email. We do not ship physical goods.
4. Your responsibilities
- Upload your app to a closed testing track and add our testers, or share the opt-in link, on the agreed start date.
- Provide a test login if your app needs one, and keep the closed test running for the full 14 days.
- Make sure your app follows Google Play's policies. Rejections for policy reasons are outside our control.
5. Confidentiality
We keep your app, test builds and test results confidential and only use them to provide the service. Testers are asked not to share your app or screenshots outside the test.
6. Limitations
To the extent permitted by law, our total liability for any claim is limited to the amount you paid for the closed test that gave rise to the claim, and we are not liable for indirect or consequential losses, including delays to your launch.
7. Cancellations and refunds
See our cancellation and refund policy.
8. Governing law
These terms are governed by the laws of India. Courts in Mumbai, Maharashtra have jurisdiction over any dispute.
9. Changes and contact
We may update these terms from time to time. The version on this page applies to new orders from the date shown above. Questions: gauravprasad@testershub.in.